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SJW employee fixing fire hydrant

Water Blogged

Read everything water...blogged. Scroll below to find article topics spanning from water treatment and system technology updates to conservation tips and employee news—and more.

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Solar panels on the side of a hill on a sunny day.

Reducing Our Climate Impact

Here at San Jose Water (SJW), we’re taking aggressive steps to mitigate our climate change impact by working to drastically reduce our carbon footprint. SJW’s Climate Change Policy is guiding our effort to provide sustainable water supplies to customers, and we continually aim to be an environmentally responsible organization that’s doing all that it can to transition to a low-carbon economy.
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Illustration of the Water Cycle

Climate Change's Impact on Water

Climate change isn’t exactly a new subject, but there’s a lot that we’re still learning about it, such as how it works, what its effects will be, and when we’ll see those changes take place. In the water utility industry, climate change is changing our assumptions about the availability and quality of our water supply and how to manage this precious resource.

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Hand holding San Jose Water-branded garden hose

Your Guide to Water-Wise Gardening Year-Round

Even following a season of heavy rainfall, California will always be susceptible to drought, so selecting plants that can withstand inevitable dry spells will always be critical. Whether you’re a veteran green thumb or a gardening first-timer, you don’t need to worry! At San Jose Water, we’ve pulled together all the best tips and resources to help you become a water-wise gardening pro.

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Make Your Tap Water Sparkle header image

Make Your Tap Water Sparkle

If there’s one trendy craze that doesn’t seem to be going away anytime soon, it’s sparkling water. This summer season, you can definitely expect to see more brands and flavors of sparkling water hitting the shelves in your local supermarket. The rise of the carbonated water craze is perfect for those who may not be drinking enough water or want a little bit of extra flavor in their beverages. However, those refreshing drinks can get expensive, especially if you’re relying on them for a source of hydration.

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PUC Inviting Customers To Offer Opinions on WCMA Surcharge

Understanding Your Bill: Surcharges and Service Charge Changes

WCMA Surcharge Under Consideration; Customers Have Opportunity to Provide Feedback

San Jose Water (SJW) customers will have an opportunity to weigh in on the 2018 Water Conservation Memorandum Account (WCMA) surcharge currently under consideration.

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Important notice

CPUC OII Decision

San Jose Water (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.

In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle. 

The CPUC issued an Order Instituting Investigation (OII) in September 2018.  The proposed resolution to the OII provides for the following:

Service Area Address Check

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