Employees

What is your role at SJW? 

As a Fleet & Facilities Worker II, my main responsibilities include supporting workplace services and capital projects. I thoroughly enjoy supporting capital projects because it provides me with an opportunity to express my creativity and interact with many different work groups and individuals. In addition to my main duties, I perform certain Fleet duties for the company. 

Today’s Employee Spotlight is shining on Sara Vos, a Customer Service Representative for San Jose Water. If you ever give our customer service line a call, it might just be Sara’s friendly hello that greets you!

This past month, SJW’s Assistant Engineer, Ethan Smith, had the opportunity to present at the ASCE Inspire 2023 Conference on pump optimization being implemented at SJW with the AVEVA PI System. Over the last two years, SJW has built out an effective solution to reduce energy costs, increase efficiency, and provide operators with real-time pump and motor performance monitoring.

Meet Wanda Folk, Senior Water Services Representative in the Water Services Engineering Department. This department is the first point of contact for developers & homeowners who need new water service connections for their projects.

I’m Bill Tuttle, the Vice President of Engineering at San Jose Water. Our engineers oversee complex, professional civil and mechanical work related to the design, construction and project management of SJW water facilities such as new and replacement wells, chemical and potable water storage tanks, pressure regulating stations, booster pump stations, water treatment and disinfection facilities, and pipelines.

I’m Brandon Stieber, Engineering Unit Manager for the SJW Special Facilities Department, a division of the Engineering Department. In this role, I manage and perform civil engineering design for in-station facility work for SJW’s Capital Improvement Program. This includes projects for water storage tanks, pump stations, groundwater production wells, control valves, yard piping, above-grade and subsurface appurtenances, structures, grading, drainage, and paving. I am a licensed civil engineer in the state of California and have over 17 years of experience.

I’m Jared Lewis, Manager of Environmental Planning and Natural Resources at San Jose Water. In this role, I direct environmental management, stewardship, wildfire resiliency, and water resource programs and policy. I also manage watershed and asset planning, resource protection, risk mitigation, and oversee long-range planning initiatives for land use, conservation, and ecosystem restoration.

At San Jose Water, customer service is a job that spans from assisting customers in understanding their water bills to overseeing the rollout of advanced metering technology, and everything in between. We had the chance to sit down with our newly appointed — though not new to SJW! — Director of Customer Service to learn a little more about her and her goals stepping into this new role. Read on for an employee spotlight Q&A with Director Sharon Whaley.