Water Blogged

Did you know that about 95% of the water entering our homes goes down the drain? This can be attributed to leaving the tap on while brushing your teeth, over-watering plants, or using leaky faucets. Regardless, it is important to become more involved in reducing our water usage, as water is a limited resource that shouldn’t be taken for granted.

Update: October 2020

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Anyon

New ultrafiltration technology addresses winter stormwater challenges

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San Jose Water (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.

In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle. 

The CPUC issued an Order Instituting Investigation (OII) in September 2018.  The proposed resolution to the OII provides for the following:

We are proud to serve over one million customers with high quality, life-sustaining water along with exceptional customer service. On top of that, we are always committed to supplying water that meets or surpasses all state and federal drinking standards. But what steps do we take to ensure that our water is safe, and how do we determine overall water quality? We take three main factors into account.

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By day, Dave Wilson i

We are pleased to announce that the Montevina Water Treatment Facility has been recognized by the National Association of Regulatory Utility Commissioners (NARUC) with their Innovation award in the water category.