Water Blogged
Read everything water...blogged. Scroll below to find article topics spanning from water treatment and system technology updates to conservation tips and employee news—and more.
2019 San Jose Water Infrastructure Projects
San Jose Water is committed to infrastructure improvements that optimize the balance between levels of service, impact on rates, and risk. We use innovative solutions to manage assets and leverage cutting-edge technology to make effective decisions and meet or exceed all water treatment standards so that we deliver the best water possible to our customers, 24/7. Here's an overview of the projects in progress this year alone.
2019 San Jose Water Rates
SJW understands your concerns about recent rate increases and changes to your water bill*. Therefore, we’ve created a sample bill comparison that identifies the changes to your bill in 2019.
We fully encourage and applaud our customers’ efforts to reduce their water consumption, as this will always be a vital step in combating drought in this region. However, water conservation is unrelated to the funding required to replace, repair and maintain the infrastructure that delivers reliable, clean, high quality water to your home.
CPUC OII Decision
San Jose Water (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.
In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle.
The CPUC issued an Order Instituting Investigation (OII) in September 2018. The proposed resolution to the OII provides for the following:
Service Area Address Check
the San Jose Water service area.