Smiling woman at her desk with a computer in the background

Contact Us

Customer Service

24 Hr Customer Service Phone
(408) 279-7900

Email
customer.service@sjwater.com

Mail Payments to:
San Jose Water
110 West Taylor St.
San Jose, CA 95110-2131

More information on billing & payments

Report issues to the California Public Utilities Commission

Main Office

San Jose Water
110 West Taylor St.
San Jose, CA 95110-2131
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Main Office Phone
(408) 279-7900

Hours
8 a.m. to 5:30 p.m., Monday - Friday


For portable meter pickup, please go to Bascom location:
Purchasing Department
1251 S. Bascom Ave.
San Jose, CA 95128
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The office will be closed on the following holidays

Memorial Day
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving
Day after Thanksgiving
Christmas Eve
Christmas
New Year's Day
Martin Luther King Jr. Day