We have updated our Privacy Policy. Our policy describes how we may collect, use, process and share your personal information. We use cookies which vary by type and jurisdiction. Visit the Your Privacy Choices link at the bottom of our website, which describes cookies we use and how to manage them.

The Santa Clara Valley Water District’s Rinconada Water Treatment Plant is undergoing planned construction and maintenance work from February 4 through February 8, 2018. During this period, SJW will deliver groundwater to customers in the service areas that are south of Stevens Creek and west of Highways 880 & 17.

SJW purchases treated water from the Santa Clara Valley Water District and delivers it to customers throughout our service area. SCVWD’s infrastructure must be upgraded to maintain the high quality, safety and reliability of the water our customers receive. But we recognize that it is a change for SJW customers and we appreciate your patience while the work is completed.

Groundwater, while typically “harder” than the supply normally provided to SJW by the Santa Clara Valley Water District, meets or exceeds all applicable drinking water regulations.  Click here for more information about hard water.

For additional information and questions on hard water please call (408) 279-7900.