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Recent Press Releases

Environmental stewardship at the forefront of SJW investments in infrastructure and service.  

SAN JOSE, Calif., February 28, 2025 – San Jose Water (“SJW” or “the Company”), a wholly owned subsidiary of SJW Group (NASDAQ: SJW), is proud to share a year of significant advancements and milestones in water management and customer service.

“Prioritizing investment in infrastructure is one of the most important things that SJW does for its customers today and into the future,” said Tanya Moniz-Witten, President of SJW. “To help guarantee a long-term supply of reliable high-quality drinking water, continuous system maintenance and improvements are required. SJW is committed to our mission of delivering life-sustaining water and exceptional service to our customers and local communities while protecting the environment.”

2024 highlights include: 
  • Advancements in Infrastructure: SJW successfully completed over 300 projects in 2024, replacing 23 miles of water mains and strengthening system resilience with new backup generators and major electrical upgrades. Critical improvements at key facilities were completed including the New York Regulating Station, Beardsley Intake, Prospect Tank, and Hostetter Turnout.
  • Advanced Leak Detection Program: SJW’s advanced leak detection program detected 430 leaks and saved more than 400 million gallons of water – helping to protect valuable water resources and improving system efficiency.
  • Solar Energy Achievements: In 2024, SJW’s solar systems generated 1,510 MWh – a 26% increase from 2023 – equivalent to the carbon sequestration of over 115 acres of US forests for a year.
  • Investing in our Community: $178 million in capital improvement projects were completed — ensuring continued safe, reliable and efficient water service to our customers.
  • Smart Meter Rollout: SJW began the process of installing a smart metering system throughout our service area in July 2024. A three-year rollout, customers will be able to check water usage at any time, receive leak alerts, and ensure efficient water use.
  • Launched PromisePay: Flexible, and interest-free payment plans to help customers with past due water bills. SJW also offers our Customer Assistance Program (CAP) providing a discount to income-eligible customers.
  • Customer Advisory Council: SJW’s Customer Advisory Council provides SJW and customers the opportunity to solicit feedback on upcoming plans and priorities—enhancing customer understanding of the considerations that go into key SJW decisions.
  • Watershed Appreciation Month: In August, SJW celebrated its inaugural Watershed Appreciation Month with community content focused on protection of its local watershed and environmental issues.
  • Industry Recognition: SJW was awarded for excellence in asset management, customer service, communications and philanthropy. The awards include Institute of Asset Management (IAM) North American Excellence Awards (Digital Innovation category); Uptime Award: Best Work Execution Management Program; Utility 2030 Collaborative 2024 Women Who SPARK Award; Silicon Valley Business Journal’s list of Largest Corporate Philanthropists; dotCOMM Awards Platinum winner for the SJW Happenings Newsletter, and Gold Winner for the most recent Water Quality Report. 
  • New Leadership: In March, SJW welcomed Tanya Moniz-Witten as President. John Tang, Vice President of Regulatory Affairs and Government Relations, was named President of the California Water Association for a two-year term.
2025 Initiatives 

In 2025, SJW’s General Rate Case (2025-2027), which was approved by the California Public Utilities Commission (CPUC), went into effect. SJW has been authorized to invest $450 million over three years in critical drinking water infrastructure to continue providing high-quality and reliable water service to its customers. This includes projects related to enhanced fire protection, economic vibrancy and environmental conservation efforts. Other 2025 initiatives include a water main replacement program targeting 24 additional miles of pipeline over the next 12 months and ongoing construction of two new tanks at Cambrian Station.  

About San Jose Water 

Founded in 1866, San Jose Water is a regulated private utility, and one of the largest and most technically sophisticated urban water systems in the United States. The company serves over one million people in the greater San Jose metropolitan area. San Jose Water is owned by SJW Group, a publicly traded company listed on the NASDAQ Stock Market under the symbol SJW. SJW Group also owns: Connecticut Water Company in Connecticut; Maine Water Company in Maine; and Texas Water Company in Texas. To learn more about San Jose Water, visit: sjwater.com.

Contact Information 

Liann Walborsky 

Director of Corporate Communications, San Jose Water 

408-918-7247, liann.walborsky@sjwater.com