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Prepare for Emergencies

How to Prepare for Emergencies

The Bay Area is no stranger to natural disasters. Being prepared for the next emergency is the best thing you can do to insure your health and safety. This section offers emergency preparedness tips and guides, as well as information about how our company responds to water-related emergencies.

We encourage all San Jose residents to keep a minimum of three days worth of water per person on hand. Check out this section for more on how to best prepare.

What to Do in a Water Emergency

Contact SJW Customer Service at (408) 279-7900. This line is staffed 24/7 for water emergency services. After our call center closes, your call will be routed to dispatch or to an after-hours operator.

Earthquake Preparedness

Find out how to secure safe, potable water during an emergency.

Freezing Temperatures

See how to care for your water system in freeze conditions.

Emergency Service Links

See contact information for organizations that may be of service in case of an emergency.