A father with his two sons standing next to a tall man with a football

Water Blogged

Read everything water...blogged. Scroll below to find article topics spanning from water treatment and system technology updates to conservation tips and employee news—and more.

Big Reliability Win for San Jose Water Customers

Tank construction

A big congrats to our incredible Asset Management team for winning an Uptime Award for Best Reliability Engineering for M

Fifth Graders Get Water Wise!

Take-home water saving kit

San Jose Water (SJW) is committed to increasing water

Coming Soon: Mains For The Next “Big One”

Earthquake pipe standing vertical

In the wake of the series of strong earthquakes that hit Southern California earlier thi

Employee Spotlight: Madeline Ramirez

Madeline at her desk

Brimming with a warm and friendly disposition, Distribution Systems (DS) clerk Madeline Ramirez

Montevina Water Treatment Facility Wins DBIA National Merit Award

New ultrafiltration technology addresses winter stormwater challenges

Los Gatos, CA - San Jose Water’s newly upgraded Montevina Water Treatment Plant (WTP) has been recognized by the Design-Build Institute of America (DBIA) with their National Merit Award in the water/wastewater category. DBIA is a national multi-disciplinary association of architectural, engineering, and construction professionals, as well as academics, students, and project owners.

CPUC OII Decision

San Jose Water (SJW) is pleased to have reached a proposed resolution with the Consumer Protection and Enforcement Division (CPED) of the California Public Utilities Commission (CPUC) regarding the investigation into some of our past billing practices.

In 2017, a customer brought billing concerns to our attention. The issue involved the lack of proration of monthly service charges when they changed within a billing cycle. 

The CPUC issued an Order Instituting Investigation (OII) in September 2018.  The proposed resolution to the OII provides for the following:

Pipes: San Jose Water's Buried Treasure

Closeup of cast iron pipe piece from 1892

Anyone who has dropped by an open house or other SJW-

2019 San Jose Water Infrastructure Projects

San Jose Water is committed to infrastructure improvements that optimize the balance between levels of service, impact on rates, and risk. We use innovative solutions to manage assets and leverage cutting-edge technology to make effective decisions and meet or exceed all water treatment standards so that we deliver the best water possible to our customers, 24/7. Here's an overview of the projects in progress this year alone. 

Water Quality 101

We are proud to serve over one million customers with high quality, life-sustaining water along with exceptional customer service. On top of that, we are always committed to supplying water that meets or surpasses all state and federal drinking standards. But what steps do we take to ensure that our water is safe, and how do we determine overall water quality? We take three main factors into account.

Are you in our service area?

is
the San Jose Water service area.
google map showing address