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The Main Headquarters for San Jose Water Company is located at:
110 W. Taylor St.
(printable map)
San Jose, CA 95110
(408) 279-7900 (Customer Service)
(408) 279-7800 (For Other Departments)
(408) 279-7917 (FAX)
Office Hours: 8:00am to 5:30pm (Monday-Friday)
e-mail: customer_service@sjwater.com
Mail Payments to:
PO Box 229
San Jose CA 95103-0229
The office will be closed on the following 2010 holidays:
| 1/1-New Years Day |
9/6-Labor Day |
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| 1/18-Martin Luther King Jr. |
10/11-Columbus Day |
| 2/15-Presidents' Day |
11/11-Veteran's Day |
| 3/29-Cesar Chavez Birthday |
11/25 & 26-Thanksgiving Holiday |
| 5/31-Memorial Day |
12/24-Christmas Holiday |
| 7/5-Independence Day |
12/31-New Year's Eve |
Prior to the due date on your bill, you may bring your payment to our ONLY AUTHORIZED payment location:
UPS Store
2530 Berryessa Rd.
San Jose, CA 95132
Phone: 408-259-5800 |
For Portable Meter Pick-Up, please go to our Bascom Avenue location:
Purchasing Department
1251 S. Bascom Avenue (printable map)
San Jose CA 95128
Phone: 408- 279-7836
Hours: 7:30am to 3:30pm (Monday-Friday)
For Engineering Information regarding Static Water Pressure, Water Flow information, Map requests or General Engineering information contact us at: engineering_dept@sjwater.com - (In the SUBJECT line include the words "Water Pressure", "Water Flow", "Map" or "General Information").
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